Resident Essentials offers Free Shipping on all clothing orders $100 and over!
Orders under $100 will be charged a $15 shipping fee.
Larger items, such as custom-built furniture, televisions, artwork, and mobility products will be charged shipping, which will be calculated at the time of purchase.
Rewards orders will be charged a shipping fee of the greater of $15 or 5% of the order.
Most items are in stock for shipment within 1-3 business days. Custom-built furniture and other larger items will be shipped via LTL freight carriers and generally arrive within 1-4 weeks of placing the order. Recliners take 4-6 weeks to custom build before shipping.
Please examine your purchases upon receipt and call us immediately if there has been damage during transit. If there has been damage, please do not throw out any of the packaging that the item(s) arrived in.
Free shipping in continental U.S. only (excludes Alaska and Hawaii). Shipping only available within the United States.
If ordering from Hawaii or Alaska, please call for exact shipping charges.
All items, except furniture, cushions, mattresses/overlays, mobility products/wheelchairs, refrigerators, televisions, artwork, over the bed tables or any electronics that have been engraved, may be returned within 30 days of purchase for merchandise credit.
Clothing Items may be returned even if we have applied name labels, as long as the items have not been worn, soiled, laundered, or altered.
All items must be in their original manufacturer packaging in order to receive credit. Electronics must be in new condition and never have been used.
All furniture (including chairs, recliners, lift chairs, electric beds, and bedroom furniture), and all manual wheelchairs, wheelchair cushions, and power wheelchairs are custom built-to-order and therefore non-returnable and orders are non-cancellable. Restocking fees may apply to returns.
Special order items & PPE are final sale.
Prices subject to change without notice.