Resident Essentials offers Free Shipping on all clothing orders $100 and over!
Orders under $100 will be charged a $15 shipping fee.
Larger items, such as custom-built furniture, televisions, artwork, and mobility products will be charged shipping, which will be calculated at the time of purchase.
Rewards orders will be charged a shipping fee of the greater of $15 or 5% of the order.
Most items are in stock for shipment within 1-3 business days. Custom-built furniture and other larger items will be shipped via LTL freight carriers and generally arrive within 1-4 weeks of placing the order. Recliners take 4-6 weeks to custom build before shipping.
Please examine your purchases upon receipt and call us immediately if there has been damage during transit. If there has been damage, please do not throw out any of the packaging that the item(s) arrived in.
Free shipping in continental U.S. only (excludes Alaska and Hawaii). Shipping only available within the United States.
If ordering from Hawaii or Alaska, please call for exact shipping charges.
Resident Essentials is able to bill:
If the order is being billed to a Trust Account, Facility, or Guardianship Agency, we do not need to wait to receive payment before shipping the order. These parties will have Net 30 terms and can mail a check anytime during that period. We can either fax or email a copy of the invoice immediately upon placing the order. A copy will also always be included in the shipment.
If a family member is paying for the purchase, we can take Visa, MasterCard, Discover, or American Express and ship immediately. If a family member would rather mail a check, we will simply hold the order until receiving the check and ship out upon receipt.